If you cannot access your Invenua account, start at sign-in and use Forgot password. We email a recovery code to the address on the account so you can set a new password without already being signed in.
Use the same sign-in method you used when you created the account. Email and password is a different path from Google or another social sign-in. If you signed in with Google and cannot access that Google account, contact support from the public contact form.
If you accepted a household invitation while signed into the wrong account, ask the household owner to remove that member entry and resend the invite to the correct email. Household memberships stay tied to your account and return automatically after you sign back in.
If you still cannot sign in, use the public contact form and include the email on the account and what you have already tried. After you regain access, you can also open a support request from SupportNew request.